Refund policy

At Handala Apparel, we value your satisfaction and are committed to delivering high-quality clothing and service.

We understand that sometimes things don't work out as planned. While we do not offer blanket refunds, we handle refunds on a case-by-case basis to ensure fairness and transparency for all our customers.

If you believe you're eligible for a refund due to a specific issue with your order (such as damage, incorrect item, or another concern), please reach out to us directly.

Contact Us:
Email: shop.handala@gmail.com
Subject: Refund Request – [Your Order Number]

In your email, please include:

• Your full name

• Order number

• A brief description of the issue

• Any relevant photos (if applicable)

We aim to respond within 3–5 business days and will work with you to find the best resolution.

Thank you for supporting Handala Apparel and for understanding our personalized approach to customer care.